SEBI, the Securities and Exchange Board of India, provides a platform for investors to file complaints regarding any securities-related issues. Filing a complaint with SEBI is a straightforward process that allows individuals to seek redressal for grievances and violations of securities laws. Here’s a step-by-step guide on how you can file a complaint with SEBI:

Step 1: Gather Relevant Information

Before filing a complaint, it is essential to gather all relevant information and supporting documents related to the incident. This may include transaction details, account statements, correspondence, or any other evidence that supports your complaint. Having all the necessary information readily available will help streamline the complaint filing process.

Step 2: Identify the Nature of the Complaint

Identify the nature of your complaint and categorize it under one of SEBI’s defined categories, such as insider trading, market manipulation, non-receipt of securities, unauthorized trading, or any other violation of securities laws. Understanding the nature of your complaint will help SEBI address it appropriately and take necessary action.

Step 3: Visit SEBI’s SCORES Portal

SEBI has established the SEBI Complaints Redress System (SCORES) portal, which serves as a centralized platform for filing and tracking complaints. Visit the SCORES portal by navigating to the SEBI website and selecting the ‘SCORES’ option from the ‘Investor Corner’ section. SCORES is a user-friendly online system that simplifies the complaint filing process.

Step 4: Register as a User

If you are filing a complaint for the first time, you need to register as a user on the SCORES portal. Provide your necessary details, including name, contact information, and email address, to create an account. Once registered, you can log in to the portal and access the complaint filing system.

Step 5: File the Complaint

After logging in to the SCORES portal, you can proceed to file your complaint. Fill in the required details, such as the name of the entity against which the complaint is filed, the description of the complaint, and supporting documents. Ensure that all information provided is accurate and complete to facilitate SEBI’s investigation process.

Step 6: Tracking the Complaint

Once you have submitted your complaint, you will receive a unique complaint registration number. This number serves as a reference for tracking the status of your complaint. You can log in to the SCORES portal and use the registration number to check the progress of your complaint. SEBI aims to resolve complaints within a stipulated time frame.

Step 7: Follow-Up and Communication

SEBI may require additional information or clarification regarding your complaint. Ensure that you promptly respond to any communication from SEBI and provide the requested information. Maintaining open and transparent communication with SEBI will help expedite the resolution of your complaint.

by Astrobulls Research Pvt Ltd.